Sykes Director, Global Finance Treasury Services in Tampa, Florida



Director, Global Finance Treasury Services


United States

Job description:

This position is primarily responsible for directing the day-to-day oversight of the Company’s Treasury, Cash Management, Foreign Exchange, and Credit functions, while working closely with the Treasurer to determine and execute Treasury related strategies and initiatives.

This role is a critical component of the Company’s overall Financial Risk Management process and reports directly to the Global VP and Treasurer.


  • Adheres to SYKES policies on ethics and integrity.

  • Oversee various activities related to the management of cash, foreign exchange, capital structure, short-term borrowing and excess cash investments, and the maintenance of banking relationships.

  • Direct intercompany funding, loans, and capitalizations.

  • Implement Treasury policies and procedures to meet internal control and Sarbanes-Oxley requirements.

  • Assist in directing the company’s foreign exchange risk management programs and negotiations of credit agreements.

  • Manage derivatives valuation and documentation, including Reval software, stress testing and scenario analysis, and ISDA negotiations.

  • Oversee corporate and purchasing card programs.

  • Review, manage and report the credit quality and credit risk associated with the Company’s prospective and existing counterparties.

  • Develop and maintain management reports focused on credit monitoring, quality, and risk.

  • Review collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.

  • Identifies, recommends, and implements measures to minimize DSO’s and ensure timely receipt of account receivables.

  • May perform other additional duties and responsibilities as assigned.

Requisition #:







400 North Ashley Drive



Zip/Postal Code:


Travel required:


Job category:

Risk Management

About SYKES:

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement:

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience:


  • BA or BS in Business (or equivalent) required

  • MBA or equivalent degree/designation preferred

  • 10+ years Treasury, cash management and risk management experience required

  • CTP or equivalent preferred

Desired qualifications, skills and experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work in teams

  • Ability to work independently, needing minimal instruction and supervision

  • Strong attention to details

  • Excellent communication skills (verbal and written)

  • Excellent time management skills and ability to meet deadlines

  • Strong multi-tasking skills

  • Proficiency in Excel, Word, Power Point

  • Ability to thrive in a high-pressure environment


Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.


Employees are required to maintain compliance with SYKES safety, security, and privacy programs. Additionally, all employees world-wide are responsible for being an active participant in the SYKES safety, security and privacy programs to protect SYKES' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all SYKES' employees.